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It’s a fact - the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, identifying several interesting craze for spas in 2010:

Customer Service. Nothing beats a good customer service! You could give the most expensive spa treatment, but when the client isn’t satisfied with her spa experience, it’s equal to nothing. “As a matter of fact, 87 percent of ISPA member spas are using customer feedback mechanisms to guarantee they’re meeting consumers’ wants…” Spas must adopt improved ways then to give the clients a more satisfying spa experience.

Spa Sampling Menus. This is a great way to allow spa clients get a sort of “preview” of the several treatments that they’re considering.

Spa Partnerships. This permits spas to broaden their reach by forming partnerships with local businesses that may also benefit from them. By doing so, spas are able to boost their business and grow the number of clients by taking the spa nearer to the clients. Several strategies can be tried on like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?

Social Media. From tweeting to blogging, and everything in between, it’s predicted that in 2010 social media will continue to be powerful in helping spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gather clients.

Beauty Rest. Not yet very ordinary, but teasing option like this can surely increase the total of spa visits. This simply means giving that extra time at the spa to catch some forty winks while enjoying a relaxing massage. Or rather more attractive is to just book a room in a spa filled with calming aroma to catch up with your sleep.

These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a plenty of better things to look forward to for your 2010 spa excursion.

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